Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
For weeks I have been told port my number would not be a problem. I just had to wait until January the 9th. The order was put in on the 12th of December. Today I was told I can't have it back, and I am stuck with the new number. I had that number for almost 10 years and really did not want to lose it. Especially since Verizon owns all the lines in my area. It went back to verizon but they can not give it to me. Why is my question? My neighbor and friend changed hers on Monday from the same company and there was no problem. Again why can't they do that with mine?
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Just a reminder. I bet this person has called, e-mailed and chatted with verizon many times just as I have. Your customer service is terrible. People are frustrated and have no other outlet, because apparently verizon could care less.