3G network extender
Sadesalvo
Newbie

My Samsung 3G Network Extender is not rebooting. SYS is flashing red (fast) and GPS is solid magenta. 

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vzw_customer_support
Customer Service Rep

Staying connected is crucial Sadesalvo. Let's take a closer look at those LED lights. Is the SYS light flashing slow red or fast red? We ask because a combination of a slow blinking red for SYS and a solid magenta for GPS indicates that the GPS extension cable is needed. Here are links to assist: https://www.verizonwireless.com/support/knowledge-base-111628/

https://www.verizonwireless.com/support/samsung-network-extender-setup-video/

Please let us know if this helps.

 

LynnE_VZW

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jav6
Champion - Level 3

@Sadesalvo wrote:

My Samsung 3G Network Extender is not rebooting. SYS is flashing red (fast) and GPS is solid magenta. 


Which exact model of the 3G extender do you have?  Have you tried connecting to a different port on your router?  According to the SCS-26UC4 User Guide, the 'SYS flashing red (fast)' may indicate an issue making initial network connection.  Have you called 800-922-0204 to confirm that your extender's MAC ID is STILL register/activated on your account as it might have been lost somehow.

3G Extender lights - SCS-26UC4.jpg

...Just another VZW customer...trying to offer some assistance...
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