7730L jet packs dont work
cmac181
Enthusiast - Level 2

i live in zipcode 13340 and my 7730l does not work. because of backorders on fire stick tv it has been longer than the return policy period. how can i get a refund?

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vzw_customer_support
Customer Service Rep

We are dedicated to keeping you connected where you need it most. What exactly is happening with the connection? Do you have other Verizon devices that run on the 4G LTE network successfully in the area?

YaleK_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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vzw_customer_support
Customer Service Rep

cmac181, I am sorry to learn the device is not working. We appreciate the zip code as it has allowed us to review the area and no outages or alerts have been reported. Please provide the specifics on how the device is not working. Regarding return the device, if you are outside of the 14 day worry free guarantee we are unable to return. To review our return policy visit http://vz.to/2q9g4S5.

TionnaB_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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