Connecting Security Camera to Orbit Jetpack from Verizon

saguthrie1
Newbie

I had my Dekco solar powered camera connected to my Verizon Orbit Jetpack and it worked initially.  Then for some reason I have not been able to complete a connection.  It registers as "1" connected device during setup but never completes the connection.

Any suggestions on how to make this work again?

0 Likes
3 Replies
vzw_customer_support
Customer Service Rep

 

I'm sorry you are having issues connecting. Does the hotspot connect to other devices? -Joe

0 Likes
saguthrie1
Newbie

Yes, I bought a Reolink solar powered camera and it works just fine with the  Verizon Jetpack MiFi hotspot. 

0 Likes
vzw_customer_support
Customer Service Rep

Thank you for checking back in. As the Jetpack is not having issues connecting with other devices we recommend connecting with the support for the camera itself. Successful connections mean your Jetpack is not having any issues. 

-Melissa

0 Likes