Coverage In Tampa

UriProber
Enthusiast - Level 1

I have a MiFi 8800 and have used it around the country for years, and without a doubt the most dismal coverage I have found is in the city of Tampa proper.

Constant disconnects while "searching for service" and I celebrate if I ever get three bars--rare to get two. Seems very poor service to me

 

Any Suggestions

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4 Replies
vzw_customer_support
Customer Service Rep

Hello UriProber! We're happy to help look into this for you. I'm sending you a Private Message here so we can assist.

-Josh

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SynthpopAddict
Champion - Level 2

Hi, the MiFi 8800L is a 4G LTE device, and doesn't support 5G at all.  Tampa, FL is a 5G UW city and I suspect most of the towers there are using some kind of 5G.

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I'm not a Verizon employee, just another customer trying to help.
UriProber
Enthusiast - Level 1

thanks--you are the only assistance I have received. Verizon directs me to a link, then as I write for < 2 minutes restating my original complaint, the say " sorry, this session has timed out" Please contact us on social media

 

Verizon has got to be the worst customer service I have encountered in my life

vzw_customer_support
Customer Service Rep

That is definitely not the experience, we want you to have while dealing with customer service. From what I see here, you seem to be having issues with service in the Tampa area? 

~Joe M

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