Hello, we have the Ellipsis Jetpack model MHS700L.
Ship1
Enthusiast - Level 1

Our Jetpack all of a sudden today decided to shut itself off after turning it on.  I've done the reset, and troubleshooting guide.  It's due to be out of contract January 16.

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vzw_customer_support
Customer Service Rep

Thanks for bringing your jetpack concern to our attention Ship1. Let's partner together to get your device powered up so you can be reconnected to the wireless world. What prior to  having issues with the jetpack not powering up? For example, was there any physical or liquid damage?When was the last time that the jetpack was charged?


ArnettH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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