Hot spot usage info

Norrislisashane
Enthusiast - Level 1

Where can I find the location of information to let me know how much I have used and still have left

 

3 Solutions
foxyfargo
Enthusiast - Level 1

On your phone, go to "settings". Then click on "mobile hot spot & tethering". Then click on "mobile hotspot". Once that is open, click on "mobile data shared today". After that is open, there with be 4 vertical lines in the top right corner, click on that. You then should be in the "hotspot usage report". On the top of the page there will be 2 options, either daily or monthly. If you click on monthly, it will show you how much you have used per month.

I hope this helps

View solution in original post

vzw_customer_support
Customer Service Rep

I'm sorry to see that you're still having difficulty with viewing your hotspot usage. To clarify, when you use your smartphone as a Mobile Hotspot, that data usage is part of your overall data usage and doesn't show separately on your My Verizon usage page. If you're using an internet hotspot device, that usage will show up under your My Usage by selecting the number associated with the hotspot device. Please let us know if we can assist further!

-Necia

View solution in original post

Macaroniface
Enthusiast - Level 1

Eureka! I discovered the answer by mistake.  Here's how to find out your mobile hotspot data usage on the Verizon App. In your Verizon App, Click on the "Account" icon, then click on the "Device," then click on the "Manage plan" button, then scroll down to the "Network usage" heading and click on the "Get usage summary" button.  It will tell you your mobile hotspot usage, i.e. 2.0/60.0 GB.  That's it, that's all you have to do.

View solution in original post

10 Replies
vzw_customer_support
Customer Service Rep

The best way to check how much hotspot you have left is to view it on your My Verizon app. Simply sign in, click on "Account" and select the device you want to view.

~Jesse

Hannah2024
Enthusiast - Level 3

My “usage” under “account” doesn’t show hotspot specifically. Where can I find only hotspot usage?

vzw_customer_support
Customer Service Rep

We will be glad to help. The following link will help you get this information. https://www.verizon.com/support/data-usage-faqs/

~Geo

jlepley
Enthusiast - Level 2

This was not helpful. I have 100gbs of hotspot a month. I don't want overall data use. I want to know how much hotspot data I used

vzw_customer_support
Customer Service Rep

Hello jlepley. The best way to check how much hotspot you have left is to view it on your My Verizon app. Simply sign in, click on "Account" and select the device you want to view.

~Ivone

vzw_customer_support
Customer Service Rep

Knowing your usage is always vital. If you are having issues viewing your usage online you can also call #data for more details.

~Freddy

jlepley
Enthusiast - Level 2

Here is what i found for Android users. On your phone go to settings. Search for data usage. Then click mobile data usage. It will pull up a graph. Below you'll see mobile hotspot and tethering. You will have to set your billing cycle date. 

vzw_customer_support
Customer Service Rep

I'm sorry to see that you're still having difficulty with viewing your hotspot usage. To clarify, when you use your smartphone as a Mobile Hotspot, that data usage is part of your overall data usage and doesn't show separately on your My Verizon usage page. If you're using an internet hotspot device, that usage will show up under your My Usage by selecting the number associated with the hotspot device. Please let us know if we can assist further!

-Necia

foxyfargo
Enthusiast - Level 1

On your phone, go to "settings". Then click on "mobile hot spot & tethering". Then click on "mobile hotspot". Once that is open, click on "mobile data shared today". After that is open, there with be 4 vertical lines in the top right corner, click on that. You then should be in the "hotspot usage report". On the top of the page there will be 2 options, either daily or monthly. If you click on monthly, it will show you how much you have used per month.

I hope this helps

Macaroniface
Enthusiast - Level 1

Eureka! I discovered the answer by mistake.  Here's how to find out your mobile hotspot data usage on the Verizon App. In your Verizon App, Click on the "Account" icon, then click on the "Device," then click on the "Manage plan" button, then scroll down to the "Network usage" heading and click on the "Get usage summary" button.  It will tell you your mobile hotspot usage, i.e. 2.0/60.0 GB.  That's it, that's all you have to do.