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Hotspot won’t reset
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I got a text saying that I only had 10% of my hotspot left and that it would renew on 11/19. Well that’s today and I started to use it and I got a text saying I used it all? Like it didn’t resent. I don’t understand why. Our bill is up to date.
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Katielady1194. We definitely want to take a look at your Hotspot usage. We'll be sending a private note. ~Peter