Hotspot
Thatverizonuser

Having problems with my hotspot and service recently I have unlimited data and around 25 Gb of hotspot wondering why when I connect my Xbox to my hotspot it will run perfectly fine for maybe 2 minutes and then crash me and completely lose connection I’ve noticed when I open my phone and I’m on an app it will say you’re offline mind you I have used 1gb of hotspot out of the 25.. any suggestions?

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vzw_customer_support
Customer Service Rep

We're sorry you're having issues with your hotspot. Does this issue only happen when you connect your hotspot to any other device? 

~Ivone

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