How can I fix a weak signal to my Verizon Wi-Fi hotspot?
Wally5021
Newbie
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4 Replies
Chuckbass
Newbie

Is this a way to avoid accountability for your crummy hotspot experience? Seems like it otherwise you wouldn’t need to message privately, seeing how others want to know the answer as well. 

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SynthpopAddict
Master - Level 1

Usually when CS private messages someone, they get into the customer's account while in the process, which is why they don't post the conversations publicly.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Customer Service Rep

Hello, Chuckbass, we know it's important to have reliable service. Are you running into an issue with your Hotspot? If so, can you tell us more about what's going on? When did this issue start?

-Lauren

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vzw_customer_support
Customer Service Rep

Reliable service is always paramount. Please send us a Private Note, so that we can dive a bit deeper.

*Sarah

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