Jetpack 6620
GarWiJa
Newbie

My Jetpack 6620 will not turn off,no matter how long I hold the power button down. Any help?

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7e18n1
Specialist - Level 3

I would have to trying using the Master Reset Button to reset the Jetpack.

See pages 4 and 109 in the User Guide.

You made need to call Customer Service (800) 922-0204.

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