Jetpack Usage Question
muttandjeff
Newbie

Why would the usage on my Jetpack SKYROCKET when I use my Laptop and not when I use my PC?  I do the same things and go to the same sites on both.

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muttandjeff
Newbie

WOW I cannot believe that I am the only person that has this issue..

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vzw_customer_support
Customer Service Rep

muttandjeff,

I definitely understand needing to know what is using your data! The same web sites/programs should use the same amount of data on most any computer. Is it possible you have some different programs set up on the laptop? Anything that would do automatic updates or anything like that? Do we use the same internet browser on both?

AndrewT_VZW

Follow us on Twitter @VZWSupport

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muttandjeff
Newbie

Both Windows 7, both Explorer, no automatic downloads. I even bought a new battery for the laptop thinking that might have something to do with it but it did not help.

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girlybb
Newbie

Read through other posts, you are definitely NOT the only person having this issue. VZW would rather profit from the problem rather than provide the services promised. I recommend that you file a complaint with the FTC and BBB.

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