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LTE Extender ASK-SFE116 stuck in “Connecting to Se WG Server please wait”?
ibivibiv
Newbie
‎06-24-2024 07:26 PM

I have this extender and it is stuck on “Connecting to Se WG Server please wait”.  I worked for a VERY long time with a tech on text and it was not useful.  I can place this unit directly on the internet with not firewall or router in the way and it still does not connect.  I have Frontier internet and there are no issues with IPSEC with Frontier.  This is NOT a connectivity issue.  I have noted that others have noticed this issue with software version GA5.10 - V0.5.010.  Apparently these units won't update though until they connect which is in my humble opinion a terrible design since if it is the software version that is the issue then it is trapped in a broken state.  The MAC ID was verified as valid on my account.  

 

So is there a way to forcibly reset or upload the new software version since this is most definitely not a connectivity issue.  I am guessing the certs rotate on software version or other issue with the IPSEC handshake.

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An Accepted Solution is available for this post.
ibivibiv
Newbie
‎06-24-2024 08:27 PM

I have isolated the network traffic now and can see that the device does indeed contact the IPSEC server but there is something not happening correctly.  The server is responding with encrypted traffic that I cannot see.  This further rules out the idea that this is some kind of connection issue.  You can clearly see that 141.207.154.227 is connected to and responds.  And that the traffic is transiting ports 4500 and 500 just fine.  Again I would guess this is something with the firmware or the certs.

75182 1331.760564240 192.168.0.225 141.207.154.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 1/5)
75183 1331.760566083 192.168.0.225 141.207.154.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 2/5)
75184 1331.760567476 192.168.0.225 141.207.154.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 3/5)
75185 1331.760708921 192.168.0.225 141.207.154.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 4/5)
75186 1331.760710477 192.168.0.225 141.207.154.227 ISAKMP 366 IKE_AUTH MID=01 Initiator Request (fragment 5/5)
75213 1335.329424078 192.168.0.225 141.207.154.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 1/5)
75214 1335.329482295 192.168.0.225 141.207.154.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 2/5)
75215 1335.329506579 192.168.0.225 141.207.154.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 3/5)
75216 1335.329603579 192.168.0.225 141.207.154.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 4/5)
75217 1335.329604525 192.168.0.225 141.207.154.227 ISAKMP 366 IKE_AUTH MID=01 Initiator Request (fragment 5/5)
75461 1492.372449140 10.42.0.79 141.207.196.227 ISAKMP 1024 IKE_SA_INIT MID=00 Initiator Request
75462 1492.416820003 141.207.196.227 10.42.0.79 ISAKMP 429 IKE_SA_INIT MID=00 Responder Response
75463 1495.156357375 10.42.0.79 141.207.196.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 1/5)
75464 1495.156588864 10.42.0.79 141.207.196.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 2/5)
75465 1495.157013982 10.42.0.79 141.207.196.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 3/5)
75466 1495.157355381 10.42.0.79 141.207.196.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 4/5)
75467 1495.157674257 10.42.0.79 141.207.196.227 ISAKMP 366 IKE_AUTH MID=01 Initiator Request (fragment 5/5)
75468 1495.206920116 141.207.196.227 10.42.0.79 ISAKMP 122 IKE_AUTH MID=01 Responder Response
75480 1552.510822149 10.42.0.79 141.207.180.227 ISAKMP 1024 IKE_SA_INIT MID=00 Initiator Request
75481 1552.581149292 141.207.180.227 10.42.0.79 ISAKMP 429 IKE_SA_INIT MID=00 Responder Response
75482 1555.029552625 10.42.0.79 141.207.180.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 1/5)
75483 1555.029961684 10.42.0.79 141.207.180.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 2/5)
75484 1555.030289722 10.42.0.79 141.207.180.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 3/5)
75485 1555.030766745 10.42.0.79 141.207.180.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 4/5)
75486 1555.031047574 10.42.0.79 141.207.180.227 ISAKMP 366 IKE_AUTH MID=01 Initiator Request (fragment 5/5)
75487 1555.110150316 141.207.180.227 10.42.0.79 ISAKMP 122 IKE_AUTH MID=01 Responder Response
75531 1612.526434909 10.42.0.79 141.207.128.227 ISAKMP 1024 IKE_SA_INIT MID=00 Initiator Request
75532 1612.601830428 141.207.128.227 10.42.0.79 ISAKMP 429 IKE_SA_INIT MID=00 Responder Response
75534 1615.203641802 10.42.0.79 141.207.128.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 1/5)
75535 1615.203929786 10.42.0.79 141.207.128.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 2/5)
75536 1615.204229666 10.42.0.79 141.207.128.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 3/5)
75537 1615.204572286 10.42.0.79 141.207.128.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 4/5)
75538 1615.204868673 10.42.0.79 141.207.128.227 ISAKMP 366 IKE_AUTH MID=01 Initiator Request (fragment 5/5)
75539 1615.292541181 141.207.128.227 10.42.0.79 ISAKMP 122 IKE_AUTH MID=01 Responder Response
75554 1672.532767132 10.42.0.79 141.207.150.227 ISAKMP 1024 IKE_SA_INIT MID=00 Initiator Request
75555 1672.586476242 141.207.150.227 10.42.0.79 ISAKMP 429 IKE_SA_INIT MID=00 Responder Response
75556 1675.254023322 10.42.0.79 141.207.150.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 1/5)
75557 1675.254268469 10.42.0.79 141.207.150.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 2/5)
75558 1675.254406533 10.42.0.79 141.207.150.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 3/5)
75559 1675.254786339 10.42.0.79 141.207.150.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 4/5)
75560 1675.255051612 10.42.0.79 141.207.150.227 ISAKMP 366 IKE_AUTH MID=01 Initiator Request (fragment 5/5)
75561 1675.317314174 141.207.150.227 10.42.0.79 ISAKMP 122 IKE_AUTH MID=01 Responder Response
75598 1732.574551390 10.42.0.79 141.207.144.227 ISAKMP 1024 IKE_SA_INIT MID=00 Initiator Request
75599 1732.637468317 141.207.144.227 10.42.0.79 ISAKMP 429 IKE_SA_INIT MID=00 Responder Response
75600 1734.992221291 10.42.0.79 141.207.144.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 1/5)
75601 1734.992568704 10.42.0.79 141.207.144.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 2/5)
75602 1734.992912619 10.42.0.79 141.207.144.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 3/5)
75603 1734.993297675 10.42.0.79 141.207.144.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 4/5)
75604 1734.993646564 10.42.0.79 141.207.144.227 ISAKMP 366 IKE_AUTH MID=01 Initiator Request (fragment 5/5)
75605 1735.067398593 141.207.144.227 10.42.0.79 ISAKMP 122 IKE_AUTH MID=01 Responder Response
75623 1792.638068845 10.42.0.79 141.207.150.227 ISAKMP 1024 IKE_SA_INIT MID=00 Initiator Request
75624 1792.699142700 141.207.150.227 10.42.0.79 ISAKMP 429 IKE_SA_INIT MID=00 Responder Response
75625 1795.167195007 10.42.0.79 141.207.150.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 1/5)
75626 1795.167508979 10.42.0.79 141.207.150.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 2/5)
75627 1795.167848748 10.42.0.79 141.207.150.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 3/5)
75628 1795.168103038 10.42.0.79 141.207.150.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 4/5)
75629 1795.168376457 10.42.0.79 141.207.150.227 ISAKMP 366 IKE_AUTH MID=01 Initiator Request (fragment 5/5)
75630 1795.229626488 141.207.150.227 10.42.0.79 ISAKMP 122 IKE_AUTH MID=01 Responder Response
75643 1852.565965330 10.42.0.79 141.207.196.227 ISAKMP 1024 IKE_SA_INIT MID=00 Initiator Request
75644 1852.606385718 141.207.196.227 10.42.0.79 ISAKMP 429 IKE_SA_INIT MID=00 Responder Response
75645 1855.087611839 10.42.0.79 141.207.196.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 1/5)
75646 1855.087982874 10.42.0.79 141.207.196.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 2/5)
75647 1855.088303044 10.42.0.79 141.207.196.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 3/5)
75648 1855.088678526 10.42.0.79 141.207.196.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 4/5)
75649 1855.089029400 10.42.0.79 141.207.196.227 ISAKMP 366 IKE_AUTH MID=01 Initiator Request (fragment 5/5)
75650 1855.147429863 141.207.196.227 10.42.0.79 ISAKMP 122 IKE_AUTH MID=01 Responder Response
75659 1913.089815147 10.42.0.79 141.207.150.227 ISAKMP 1024 IKE_SA_INIT MID=00 Initiator Request
75660 1913.143037128 141.207.150.227 10.42.0.79 ISAKMP 429 IKE_SA_INIT MID=00 Responder Response
75662 1915.752296842 10.42.0.79 141.207.150.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 1/5)
75663 1915.752535217 10.42.0.79 141.207.150.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 2/5)
75664 1915.752980569 10.42.0.79 141.207.150.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 3/5)
75665 1915.753221028 10.42.0.79 141.207.150.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 4/5)
75666 1915.753466944 10.42.0.79 141.207.150.227 ISAKMP 366 IKE_AUTH MID=01 Initiator Request (fragment 5/5)
75667 1915.813051495 141.207.150.227 10.42.0.79 ISAKMP 122 IKE_AUTH MID=01 Responder Response
75680 1972.588528958 10.42.0.79 141.207.192.227 ISAKMP 1024 IKE_SA_INIT MID=00 Initiator Request
75681 1972.626092015 141.207.192.227 10.42.0.79 ISAKMP 429 IKE_SA_INIT MID=00 Responder Response
75682 1975.137189608 10.42.0.79 141.207.192.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 1/5)
75683 1975.137320658 10.42.0.79 141.207.192.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 2/5)
75684 1975.137569010 10.42.0.79 141.207.192.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 3/5)
75685 1975.137938814 10.42.0.79 141.207.192.227 ISAKMP 590 IKE_AUTH MID=01 Initiator Request (fragment 4/5)
75686 1975.138148504 10.42.0.79 141.207.192.227 ISAKMP 366 IKE_AUTH MID=01 Initiator Request (fragment 5/5)
75687 1975.197115171 141.207.192.227 10.42.0.79 ISAKMP 122 IKE_AUTH MID=01 Responder Response

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