Low signal strength & dropped calls while at home
capemike
Newbie

Since getting my phone some time ago, while at home my service is weak and I have dropped calls daily. Is there a way I can use my wireless home router to talk over broadband? Or do I need a booster for my home? Im on a limited income and disabled.

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jav6
Champion - Level 3

Depending on the model of phone, you could do WIFI calling.  If your phone doesn't support WIFI calling, you could purchase a Samsung Network Extender which provides a mini-tower in your home and uses your broadband to access the Verizon network. They are somewhat expensive but can be found on the internet at discounted prices.

...Just another VZW customer...trying to offer some assistance...

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jav6
Champion - Level 3

Depending on the model of phone, you could do WIFI calling.  If your phone doesn't support WIFI calling, you could purchase a Samsung Network Extender which provides a mini-tower in your home and uses your broadband to access the Verizon network. They are somewhat expensive but can be found on the internet at discounted prices.

...Just another VZW customer...trying to offer some assistance...