Network Extender Problems
JOSTWAL
Newbie

My Network Extender has stopped working. It fails to link to the network (blinking SYS LED). I followed every step in the FAQs. Is there a number I can call to talk to a human? I've been looking for hours. The last time this happened, the network administrators needed to provision the device to allow it on the network.

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Ann154
Community Leader
Community Leader

The customer service number is posted in the Contact Us link at the top of the website. It is 1-800-922-0204.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep

JOSTWAL,

You have come to the right place. We want to make sure you have your Network Extender up and running. Is this a 4G Network Extender or a 3G Network Extender? What color is the LED? Is it blinking fast or slow? Are you able to use your internet at home?



RobinD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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