New 4G Lte Network Extender to replace my 3G Extender
FlywithHarv
Enthusiast - Level 3

I have ordered the new 4G LTE Network Extender, and am currently using with nice success the 3G Extender. When it arrives, and after first disconnecting my old 3G Extender, do I have to call Verizon to have them deactivate my old 3G Extender on their end , or will the system automatically recognize the new 4G LTE Extender when I go through the ramp up process . I have been using an IPhone 7, and am familiar with setting the phone properly...my only question was with the new 4G LTE Extender ...I just was trying to avoid having to call Verizon.......thanks....

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vzw_customer_support
Customer Service Rep

We can save you the phone call, FlywithHarv. The Account Owner can sign in to My Verizon to manage Network Extender access settings in My Verizon. You can leave your Network Extender on Open Access or switch to Managed Access and walk through activation of the extender. For information and videos on the Network Extender, please check out this link:
http://spr.ly/6584824V2

For questions and answers about the Network Extender, please click here:
http://spr.ly/6585824VN

 

 

TakendraW_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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FlywithHarv
Enthusiast - Level 3

Hello there..thanks for your response....but...the two links you included in your response are 3G Network Extender specific...I’ve read as much as I can find concerning the 4g LTE Network Extender, and see that I can manage by entering the IP address in my browser...My simple question is can I just unplug my old 3G Network Extender, and plug in my new 4G unit...of course following set up instructions....I’ve used my Extender for years, so I’m familiar with operations.....thanks....

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vzw_customer_support
Customer Service Rep

Having the right information about the 4G device is key, FlywithHarv. Here is the user guide with all the details on how to install the extender and set it up online: http://spr.ly/65848NGCr.

NicoleB_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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