Orbic hotspot problems
Garcia55
Enthusiast - Level 2

I've been asking kind of the same question about this Orbic hotspot device for a while now. I get answers from people asking for more details abou the problems I have. I reply and everytime I get my message back saying it cannot be delivered??? 

1. When I try to hook up all kinds of networks show up but not mine. I usually have to turn off the Orbic device and then back on again? When and if the my verizon network does pop up I hit the connect automatically and some times it connects other times I have to turn the device off and back on again?

2. The message This Wi-Fi network uses an older security standard that might not protect the network?

3. The message This network is being pahsed out isn't secure recomend connecting to another network?

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vzw_customer_support
Customer Service Rep

We are here to help!

Being able to receive the help you need is important, and we can lend a hand!

If you take your time to send us a Private Note, you can begin working with a live agent to troubleshoot!

We look forward for the message!

*Roberto

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Garcia55
Enthusiast - Level 2

I keep sending replys and my messages keep getting kicked back not deliverable? I think the orbic and verizon would not get a thumbs up or a recommendation to purchase.

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vzw_customer_support
Customer Service Rep

We want to ensure you can use your device without any issues, Garcia55. Let's take a closer look into this. Please provide the full name and model of your device. When did these issues start? What signal is showing on your device? -Danielle

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