Please help with hotspot
Alan401
Enthusiast - Level 1

Help please I can not use hotspot. I do have a plan that includes it. I have tried restarting and resetting. 

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vzw_customer_support
Customer Service Rep

As someone who has also needed to rely on their personal hotspot from time to time, I certainly understand the frustration of receiving this error message, Alan401. We're here to help figure this out, and get it working. Please be on the lookout for a private note from us so we can dive right in.

-Joseph

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Alan401
Enthusiast - Level 1

Apologies for the late reply,  hotspots concern was resolved on the chat, very great service thank you again.

 

vzw_customer_support
Customer Service Rep

Hey Alan401, thanks for meeting me in a private note. Please let me know once this is received, so we can dive into the Mobile Hotspot concern. 

~Ivone