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Register a signal booster
braap250
Newbie
‎10-21-2023 03:35 PM

Hi.  I need to register my signal booster with you according to the manual.

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vzw_customer_support
Customer Service Rep
‎10-23-2023 03:40 PM

Hi Braap250. We want to make sure your network extender is set up correctly. https://www.verizon.com/support/knowledge-base-234053/#:~:text=Use%20the%20provided%20Ethernet%20Cab.... We'll be sending a Private Note to check in. 

-Melissa

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jav6
Champion - Level 3
In response to vzw_customer_support
‎10-24-2023 05:26 AM
@vzw_customer_support wrote:

Hi Braap250. We want to make sure your network extender is set up correctly. https://www.verizon.com/support/knowledge-base-234053/#:~:text=Use%20the%20provided%20Ethernet%20Cab.... We'll be sending a Private Note to check in. 

-Melissa

A network extender is NOT a signal booster.  I believe you misinterpreted what device the user might be referencing.

...Just another VZW customer...trying to offer some assistance...
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vzw_customer_support
Customer Service Rep
‎10-24-2023 05:15 AM

We're here to help. Let us know if you need assistance. ~Peter

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