Register signal booster
OakFolk399
Enthusiast - Level 1

Hi, I'm hoping someone can direct me to where I can register my signal booster since Verizon's link doesn't actually work?

Kind of ridiculous I need to have this in an area that is claimed to have 5G coverage, but hey, I guess that's reality now.

Thanks

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9 Replies
vzw_customer_support
Customer Service Rep

Hello, OakFolk399. Help is here. Please tell me more about the booster. Where did you get it from? What is the make/model? 

-Natasha

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OakFolk399
Enthusiast - Level 1

Hi, a Bosuru V70 B0CNSGXGK5 off of Amazon

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vzw_customer_support
Customer Service Rep
@OakFolk399  wrote: Hi, a Bosuru V70 B0CNSGXGK5 off of Amazon

Thanks for sharing those details. We're going to need account access to assist with registering your booster. Please be on the lookout for a private message from us so that we can get you set up!

-Joseph

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woodworth45
Newbie

Ridiculous! The link to register does not work and it looks like it has not worked for years! When on chat with tech support for over an hour last week the ended up telling me I need a MAC ID to register the booster on my account. FCC is telling me I do not need a MAC ID to register, install or use the antenna & booster. Help! I am dead in the water without the booster and I work at home!

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vzw_customer_support
Customer Service Rep
@woodworth45  wrote: Ridiculous! The link to register does not work and it looks like it has not worked for years! When on chat with tech support for over an hour last week the ended up telling me I need a MAC ID to register the booster on my account. FCC is telling me I do not need a MAC ID to register, install or use the antenna & booster. Help! I am dead in the water without the booster and I work at home!

Hi there, I'm sorry there was trouble trying to register the booster. We can certianly work on that together. I think my colleague got things a little mixed up, but not to worry I know what we need as part of that, and can help you out ๐Ÿ™‚ I sent a private message with more details. 

-John

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timstory5346
Newbie

I'd like to find Rep from verizon who can help me register my booster. Was told I also had to have Mac ID. Mac ID has nothing to do with signal booster. Do you know who helped you?

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vzw_customer_support
Customer Service Rep

timstory5346, we'd love to help you get hat signal booster registered ASAP. We're sending you a Private Message so we can gather the necessary info and get that set up for you.

~Jesse

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jonnypinball
Newbie

I am also having issues getting my signal booster registered , can someone please message me to help with setting that up

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SynthpopAddict
Champion - Level 1

@timstory5346, send a private message to @vzw_customer_support with the subject line "register signal booster" and a Verizon agent will get you set up.  Not all boosters are compatible with Verizon's network, however.

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I'm not a Verizon employee, just another customer trying to help.
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