Reset mifi 4g jetpack from another location
Ngilmore4
Enthusiast - Level 1

We have a jetpack at another location which is having some issues.  Is there any way to troubleshoot or reset remotely?  Verizon did a ‘blast’ as they called it with no luck.  They are showing the account is active. Power is on.  Has continuous power supply.  Any thoughts? 

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vzw_customer_support
Customer Service Rep

I know we rely on our Jetpack to work, Ngilmore4. You have reached the right person to help you. Can you tell me exactly what is going on with your jetpack? Which Jetpack do you have?  AmberF_VZW

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