WPA2 is on, but Xbox One says it's not
KatherineML
Newbie

So my Jetpack was working well, now after the 16 day trial it's messing up. My Xbox One keeps saying that my Jetpack is not using a WPA2 or WPA2(Personal). Yet I have looked and it is. . . . What is my next step to take??

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bearone21
Legend

reboot the router.

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vzw_customer_support
Customer Service Rep

Sorry to learn you are having issues using your Jetpack with your Xbox. Together we will get this resolved. Are you able to connect your Jetpack to anything else (computer, Internet)? Has the Jetpack worked with your Xbox before?

DoloresK_VZW

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