Why Won't My U620L Work With My Mac?
dricket
Enthusiast - Level 1

I just bought a U620L, the only USB modem now sold on Verizon:

https://www.verizonwireless.com/internet-devices/

The advertising says it works on Mac OS X, but actually nothing happens when you plug it into a Mac.

Other online discussions say it has been broken since at least 2015, when Mac OSX 10.11 "El Capitan" came out.

Why is it still being sold as Mac compatible if it's been broken for 2 years?

Verizon, is there any workaround?  If not, this seems like false advertising:

"the modem works with Mac "

from here:

Verizon MiFi 4G LTE Global USB Modem U620L | Verizon Wireless

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dricket
Enthusiast - Level 1

I found the solution here:

USB modem U620L problems with Mac Book

There is a special utility that can make it compatible with OSX 10.11 El Capitan:

http://production.620.verizon.mifiupdates.com/Mac/MiFiModeSwitch_Mac.zip

Props to NatashaA_VZW

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dricket
Enthusiast - Level 1

I found the solution here:

USB modem U620L problems with Mac Book

There is a special utility that can make it compatible with OSX 10.11 El Capitan:

http://production.620.verizon.mifiupdates.com/Mac/MiFiModeSwitch_Mac.zip

Props to NatashaA_VZW

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