Why can I only visit the jetpack homepage?
Cmatt79
Newbie

I use the Verizon JetPack (MiFi5510L). It says that it is connected to my laptop but I can only go to the JetPack homepage. Even the links from the homepage won't go anywhere.

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7e18n1
Specialist - Level 3

We have a list of things for you to do for this. But do the easiest thing first. On the Jetpack’s homepage, click Sign In, in the upper right corner. The Password is the Jetpack’s default password.

Once signed in, click Jetpack Settings, click Advanced, click Continue.

Change Preferred network technology:  to anything except Automatic

Click Save Changes.

Wait 3 to 5 minutes. The Jetpack Homepage should reappear.

Sign In again, click Jetpack Settings, click Advanced, click Continue.

Change Preferred network technology:   to    Automatic (4G LTE, CDMA)

And click Save Changes

Wait 3 to 5 minutes. The Jetpack Homepage should reappear.

Post back if you’re still unable to get on the internet.

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7e18n1
Specialist - Level 3

We have a list of things for you to do for this. But do the easiest thing first. On the Jetpack’s homepage, click Sign In, in the upper right corner. The Password is the Jetpack’s default password.

Once signed in, click Jetpack Settings, click Advanced, click Continue.

Change Preferred network technology:  to anything except Automatic

Click Save Changes.

Wait 3 to 5 minutes. The Jetpack Homepage should reappear.

Sign In again, click Jetpack Settings, click Advanced, click Continue.

Change Preferred network technology:   to    Automatic (4G LTE, CDMA)

And click Save Changes

Wait 3 to 5 minutes. The Jetpack Homepage should reappear.

Post back if you’re still unable to get on the internet.

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