cannot connect We Boost moblie signal booster

urchinlady
Newbie

I have tried connecting my We Boost Drive Reach mobile signal booster online, by phone, and by text.  Verizon sends the same link which DOES NOT WORK everytime- the message "Un supported path" is delivered every time.  I need for you to connect mt booster, I have all of the information ready.  Please reply.  

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2 Replies
SynthpopAddict
Champion - Level 2

Hi, I don't know who was sending you that link, but yes, it doesn't work and hasn't for a long time based upon what I've read in the forums.  Send a private message (use the envelope icon at the top right to go to the private messaging section; it works like email) with the subject line "register signal booster" to @vzw_customer_support .  A Verizon agent has to do the setup for you.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Customer Service Rep

We're here to help you register your signal booster. We'll be sending a private message. ~Peter

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