jetpack is not connected to my hp printer
bcollins7771
Newbie

Just updated my jetpack and can't figure out how to get my wireless printer connected!

Labels (1)
0 Likes
Reply
6 Replies
John_Getzke
Champion - Level 1

Chances are the IP addresses changed as a result of the update.

Reinstall the wireless printer and confirm the IP address that it should be assigned to.  Once you get the right IP entered you should be good to go.  While you are at it I highly recommend setting up a static IP address for your network connected printer.  This will reduce the risk of a misconfiguration issue on future firmware updates or reboots.

0 Likes
Reply
Linkommer
Newbie

But I am Trying to print from my iPhone not a computer.

What do o need to change on my iPhone settings?

0 Likes
Reply
vzw_customer_support
Customer Service Rep

Our goal is to help you in the best way possible, Linkommer. Can you please elaborate further? Have you been able to print from you iPhone before? 

 

RachelM_VZW

0 Likes
Reply
AlyceM
Newbie

I just got my Jetpack and cant figure out how to get my printer to connect to it. its an HP Deskjet3752

0 Likes
Reply
vzw_customer_support
Customer Service Rep

AlyceM,

 

Being able to connect your device is always a big deal. It doesn't do much good without that. What trouble are you having when you try to connect this? What goes wrong in the process? Please share details so we can help.

 

AndrewT_VZW

0 Likes
Reply
Gzep72
Newbie

And how would one ' set up a static IP address ' ? 

0 Likes
Reply