jetpack serching

[ksutton75]

my jetpack is only serching not connecting  help 

[vzw_customer_support]

Hello, ksutton75. We want to ensure you receive the help you need to resolve this issue. We are sending you a Private Note to assist you further.

*Cassie

[ksutton75 · Accepted solution]

Hard reset and it was good to go. hard rest is the the little hole that you use a pin to push it hold in 5-10 seconds 

[vzw_customer_support]

We're happy to hear that this worked for you. If you have any further questions, don't hesitate to reach back out to us. We are available 24/7 for your convenience.

*Brianna