my 7730L jet pack keeps powering down
evlynn64
Newbie

i nee this to stop...my7730L keeps powering down and shuting off... I use it for dish and it is costing me money..well wasting money when it shuts down...I pay for a rental that never gets to download..

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Ann154
Community Leader
Community Leader

Jetpacks are not meant to be used in a 24/7 operation. The LTE Installed device or a USB modem plugged into a compatible WiFi router provide a much better reliability setup for 24/7 operation.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep

It's frustrating when your device powers off when trying to use it, Evelynn64. Let me see what's going on and get this issue resolved. When did this issue start? How long does your remain on after a full charge until it powers off?

Share some further details so we can look into any viable options to fix the problem.

EdwinW_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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