Channel Guide and info on TV upgrade/change 9/14/2011 - WE HATE IT!!!!
Alakazam
Enthusiast - Level 1

The Channel Guide on our TV's changed and was supposedly updraded yesterday 9/14/2011 - AND WE HATE IT!!! the font is too small and my wife can't read it (and we have a 60" TV), space is wasted on large borders around the edges, and the colors are such that the contrast level (low) makes it hard to read.  Does anybody know haow to change any of this?

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21 Replies
SS144
Enthusiast - Level 1

So do I

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kay2the2nd
Enthusiast - Level 1

Amen and amen!!!

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VectorVictor
Enthusiast - Level 3

There's an option to revert back to the old style Guide in the settings. 

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cindra
Enthusiast - Level 1

If there is really a way to change it back to the old guide could you tell me how to do that or where to find the info please. I have spent a couple of hours with Verizon Tech Support and have gotten no help at all. So it would be appreciated.

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MiMeQu21
Contributor - Level 3

If you go into Menu, Settings, Television, Guide View, you can select Classic View.  This will give you the older 1.8 Guide view.  There won't be as many channels to view on the screen, and the boxes are a bit bigger.  However, this will not do anything to change the colors on the screen.

Hope this helps.

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Bendu
Enthusiast - Level 2

Thanks for trying but it doesn't really help.

The new system sucks. CHANGE IT BACK!!!! 

charliewatts
Contributor - Level 2
Bronze Contributor I
MiMeQu
Posts: 109
Registered: 03-16-2010
 
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Re: New Channel Guide

While this won't help the color issue, if you go into Menu, Settings, Television, Guide View, you can select Classic View (if you have IMG 1.9).  This gives you the Guide as it was in 1.8, so there is not as much clutter on the screen as with the new view.  There won't be as many channels to view on one screen.

VectorVictor
Enthusiast - Level 3

@Bendu wrote:

Thanks for trying but it doesn't really help.

The new system sucks. CHANGE IT BACK!!!! 




No, it doesn't.  Let me guess, though, you don't have a HD TV or a DVR, right?

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Bendu
Enthusiast - Level 2

To VectorVictor

I have a 42" LG LCD tv

I have the HD converter

you guessed wrong

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Justin46
Legend

@Bendu wrote:

To VectorVictor

I have a 42" LG LCD tv

I have the HD converter

you guessed wrong


Then maybe you have it configured wrong.

__________________________________
Justin
FiOS TV, Internet, and phone user
QIP7232, QIP7100-P2, IMG 1.9A
Keller, TX 76248

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Batgirl0520
Enthusiast - Level 1

I HATE IT TOO. I can NOT read it from my chair. I have to get up and stand right in front of the TV to be able to read it. And is it just me, or is it really confusing? They have the name of the show twice so I always think I have to scroll down one more time when I am actually at the right spot.

And on another note, what is up with all the emergeny broadcast tests lately? I was just watching a show that I wasn't recording, but I was about 15 minutes behind the current time when the emergency thing came up. When it was over, I could not back up to where I had left off so I missed the last 15 minutes of the show.

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DisAPointed1
Enthusiast - Level 1

@MiMeQu wrote:

If you go into Menu, Settings, Television, Guide View, you can select Classic View.  This will give you the older 1.8 Guide view.  There won't be as many channels to view on the screen, and the boxes are a bit bigger.  However, this will not do anything to change the colors on the screen.

Hope this helps.


I've already tried that, back and forth and back...can't tell any difference they BOTH are BAD!  "Classic" has a whole new connotation.

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bohratom
Contributor - Level 1

Do what I did for my parents which made it easier for them to read. Under settings-video settings-graphics settings, set this to SD. You will still receive your HD  channels but it will enlarge the menu guide font.

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cindra
Enthusiast - Level 1

I tried this but I don't have graphics listed as an option when I get to that part?

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MiMeQu21
Contributor - Level 3

Not sure what you tried - the HD to SD channel guide or the Guide View?

If you are looking for HD to SD - go to Menu, Settings, Video Settings, Graphic Settings.  If you have an HD TV, it is most likely set to HD as a default.  Click OK on your remote.  It will bring up the choice to change to SD.  Select SD and click OK.

For the guide view, go to Menu, Settings, Television, Guide View, then select Classic View.  This will revert you back to the 1.8 guide.

It's not perfect, but it will help.  I didn't like the new guide when I first got 1.9 a few months ago.  However, I got used to it.

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redroth
Newbie

I hate it, it is just terrible. The old menu was just fine. Give your customers the option of getting the old one back, PLEASE!

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tns
Master - Level 2

Sorry many of else felt the old guide was bad.

  • Items on the menu that were half off the bottom and top of the screen.
  • First line almost totally obscured.  They seemed to know this as it was not considered when you scrolled a page.
  • Next three lines about half obscured.
  • Colors too dark
  • Screen SD rather then HD on HDTV's

So their first attempt to fix these is not perfect.  4 out of 5 customers seem to think its an improvement (based on poll I put up at DSLreports)

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rpm007
Newbie

It is all too clear that Verizon really doesn't care or want to listen. It's their product and their decisions. We only pay the bills...at least for now. I don't know who was sent a survey but I suspect it wasn't their core customer or even a daily user of their product. If they won't listen to something as simple as this you can forget about any bigger issues. Oh well, off to look for another solution. I can be ignored by anyone, no need also endure a poor user interface. 

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idahosurge
Newbie

I also can not stand the new guide and my whole family can not stand it.

Verizon needs to start giving people a choice to keep the old or go with the new instead of forcing their concept of better on to everyone.

Guess what, just because you and some small test group thinks it is better certainly does not mean that all of us think that it is better.

Guess what, we don't!!!!

VERIZON, we pay the bills and keep you in business so how about a little respect!!!!!!!!!!!!!

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Tired3
Newbie

Poll numbers my **bleep**. it is quite obvious this is being done to match all the new spam...wait those are supposed to be features..that are pushed onto PAID ACCOUNTS withouy any regard for whether we might just say {please keep your posts courteous} and go to Xfinity.

This guide is absolutely horrid. Give us the ability to utilize the old readable one. Extremely close to my final straw.

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