@nwaves wrote:"4 : DVR - Settings - Export Series to Cloud : I tried it and it said it exported my data successfully. I can only assume it would allow me to replace the DVR and then import my series from the cloud to my replacement DVR."
And you would be wrong to assume that this feature is actually working. I got my replacement 7232-2 today, exported the series from the "old" 7232-2, plugged in the new unit and the menu only allows me to export, there's no import command. Customer Service had no idea this feature even exists. They told me if it's there it's probably not active as they don't know anything about it. That's after talking with 2 different reps and wasting 4 hours on the phone.
Great job Verizon!!! Keep it like that and I'll probably switch to Cox.
There is no option anywhere in the Menu to reload your series data. Instead, when you try to set up your first series on the new DVR it will recognize that you exported your series info from the previous DVR and ask if you want to import it. Say yes, and magically all of your old scheduled series recordings will reappear (may take a little time).
I have done the export but have not had a need to replace my DVR so have not actually done the import. But I have seen feedback from other customers that it works. For example, from a post by edgar on the HiDef Forum:
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"I wish I could have seen this E-mail before Saturday 
. I got the 7232 on Saturday and set it up next to the 6XXXX. Since I could not see a down load option I called “Technical Support”. The “technician” didn’t know that you can save the series settings to the cloud. I had to tell him where the setting was. 
After a while back & forth asking to others, he said that when you connect a new one a setting for downloading will show up which is not true, that’s why I called. 
So I hung up the phone & “manually” set up to record “ The Closer”. When I hit save, it asked something like Do I want to set the settings from another STB? I thought it was from the previous settings for The Closer so I said Yes & the schedule showed “the Closer” and nothing else. Later on that night while watching the shows recorded on the old DVR I switched to the 7232 and Voila, all the series from the old DVR automagically showed up on the new DVR.
So saving your series settings to the cloud works, then like Justin said when try to you save a series recording even though I can’t remember the way it was worded, answer Yes. 
After a while the series should appear on the new DVR. 
"
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Hope this helps.
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Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248
I just discovered how to do it 5 min ago and came back here to post the solution but you beat me to the punch 
It's very interesting to note that two different reps told me they have never heard of this feature and if it's there it's not implemented yet and wasted so much time all while you and other customers know how to use it.
@nwaves wrote:I just discovered how to do it 5 min ago and came back here to post the solution but you beat me to the punch
It's very interesting to note that two different reps told me they have never heard of this feature and if it's there it's not implemented yet and wasted so much time all while you and other customers know how to use it.
Glad you got it working, and thanks for coming back and posting that it is now working, not everybody does.
Verizon is supposed to be a communications company, but IMO they do an absolutely lousy job of communicating. Lousy at communicating with customers, but I think probably even worse communicating internally with their own staff, be it actual employees or contractors. It's a shame, I think FiOS is a terrific product, but the lack of dissemination of needed technical information is just awful.
I spent a heck of a lot of my time trying to document the 1.9 release of the IMG ( see the document linked in this thread: http://forums.verizon.com/t5/Interactive-Media-Guide-1-9/FiOS-TV-Getting-Started-With-Interactive-Me...). I provided the Word source of the document to Verizon, was told it was be disseminated within the support groups, as far as I can tell that was never done since the tech staff still seems to not understand what was in 1.9, much less what is in 1.9.1. And if Verizon doesn't care about updating the document to 1.9.1, why should I care? I finally decided I have better things to do with my time.....
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Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248
Here are two pictures so those of you who have not yet gotten the new 1.9.1 level can maybe get a general idea of the changes in the Guide appearance. I apologize for the quality of the pictures, I am far from being even a remotely qualified photographer.
1.9a:
1.9.1
The pictures were taken on the same TV using the same camera, but obviously from slightly different angles and lighting.
At this point I really prefer the original 1.9 version, it is brighter and for me, easier to read. But that does not mean that the 1.9.1 Guide is hard to read. And maybe it is just that I am used to the old version, with time I am sure I will adapt to the new version (well, I guess I have to......). Plus, I don't have FiOS TV to watch the Guide, I have it to watch the actual TV programs 
One really, really nice change is the ability to control how long the info banner is on the screen when you change channels or hit the OK or FiOS TV buttons. I have it set to 2 seconds, works well for me instead of the 8 seconds or so it was displayed before, which drove me nuts.
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Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248
