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Can't login to verizon account. Broken phone and overseas
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I am overseas. My phone broke. I cannot login to my account because I cannot receive verification code by text. I spent a lot of money on hold and talking with customer service and they would not use another method to authenticate me.
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We're sorry to read your phone was damaged. In this case, the best option would be to contact our Global Team directly. You can reach out to them at:
908-559-4899 (Roaming Internationally)
Hours of Operation
Mon-Fri 9:00AM - 6:00PM ET
Mon-Fri 9:00AM - 6:00PM ET
This number can be dialed from any international number as well. ~Freddy

