International roaming issues

[Robpelu]

Just spent an hour and 12 minutes on the phone with Verizon technical specialist as my phone has  no service in Italy. After attempts at troubleshooting was advised that there is an issue with all international roaming on Verizon at this time. Can anyone confirm whether this is accurate. 

[RealZardoz]

My son is in UK with same issue and same hold time

[Raek]

Same problem but in Aruba here..  Cannot connect roaming on two Verizon phones.  

[ALHaa]

Same hold times and problem in Scotland

[Suparcar]

Same here with issue in Norway and Sweden

[vzw_customer_support]

The situation with international services has been resolved. Let us know if you need further assistance. ~Peter

[PatrickRoma]

I am in Rome Italy, with a paid-up international plan in place for many months.  I completely lost service approx 4pm Thursday from one moment to the next.  I have no carrier network and zero service bars.   This problem continues.  Automatic network selection is a spinning wheel. 
I cannot access verizon.com the site rejects my password, then asks me to change it, then says that service (password change) is not available. 
Maddening. 

[PatrickRoma]

Restarted phone and service is restored. Thanks.  

p.s. There should be a way to chat with agent without signing in.   How else can a customer who cannot sign in resolve his/her problem?   

[Cts3]

On am  international trip with no cell phone service since yesterday 

[Luckylu7]

Same issue in Rome, Italy. Service went out around maybe 1800 UTC on the 26th.

[Dmmmm]

Ditto. I hope we’re all getting a refund 

[vzw_customer_support]

We have resolved the situation with our international services. Please reach out to us if you need further assistance.  ~Peter

[Hoopila]

We have same issue in Italy with multiple users. Service went out late Wednesday afternoon (26 Jun). Thursday morning 9 am still no service. 

[vzw_customer_support]

We are aware that some customers traveling abroad may be experiencing issues making calls. Our teams are actively working with local providers to resolve the issue. 

-Natasha

[Jetswede]

Verizon needs to put out an update !  

[Bsecu2]

I would say it’s pretty much all customers. Same issues in Florence yesterday for two lines. 

[Greg83140]

Same issue in France since yesterday late afternoon on two lines. How long are we going to stay without service?

[pd23]

Same in Ireland. Really is inconvenient.  Especially mapping. 

[mwoodard1985]

I think it is starting to be resolved. I am in Athens and my maps are working again. 

[Shawn9999]

Curious do you have an Apple phone? Our Samsung Is working. 

[Shawn9999]

Sorry our Apple 15 pro does not work in Rome but or android phones work fine. Just wondering if it’s Apple base phone only having issues overseas