I've been in Europe for about a month now, traveling between countries. I have had no issues with receiving data until I hit France. I've been without data for 2 days, and Verizon has been useless in regards to help. Telling me to use wifi isn't a solution when I'm paying to use data.
I've checked other forum threads, and Verizon claims this issue has been resolved, this is not the case.
The daily Travel Pass and monthly International Service Plan have data caps on them; perhaps you have used all of your allotment?
One of our main goals is to keep you connect to your loved ones while traveling, and we are concerned to learn that you are experiencing Data issues. To better assist, please tell us. What model is your device and is the software up to date? Have you changed your device settings? Do you experience problems indoors or outdoors?
~Maria
Start a new topic or ask questions in the open forum.
