Verizon Travel Pass $10/day
travelgripe
Enthusiast - Level 1

So it would seem that there is no way to avoid using travel pass on vacation even if I'm going to a resort where wifi is everywhere and I've turned off mobile and roaming data as well as put my phone on airplane mode and turned off location services. Despite these measures, a travel pass still triggers. When asking support about this, they confirmed the only way to avoid a travel pass triggering is to turn my phone off completely. So I'm forced to choose between $10/day to literally just have my phone on (not using anything related to data) or to just be completely off the grid for the duration of the trip. Truly seems like a ripoff. I would rather it at least ask me if I want to use my data instead of just making that choice for me. 

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jav6
Champion - Level 3

@travelgripe wrote:

So it would seem that there is no way to avoid using travel pass on vacation even if I'm going to a resort where wifi is everywhere and I've turned off mobile and roaming data as well as put my phone on airplane mode and turned off location services. Despite these measures, a travel pass still triggers. When asking support about this, they confirmed the only way to avoid a travel pass triggering is to turn my phone off completely. So I'm forced to choose between $10/day to literally just have my phone on (not using anything related to data) or to just be completely off the grid for the duration of the trip. Truly seems like a ripoff. I would rather it at least ask me if I want to use my data instead of just making that choice for me. 


What make/model phone do you have?  Do you have an idea as to what is triggering the Travel Pass, e.g. incoming text/call or when you initiate a text/call from your phone?

...Just another VZW customer...trying to offer some assistance...
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vzw_customer_support
Customer Service Rep

We know how important it is to stay connected while traveling, so we would like to help out clarify any questions you might have. Having your device on Airplane Mode is enough to not get charged for the TravelPass services. Keep in mind that if you connect to Wi-Fi but still use Verizon services to receive/send texts, this can trigger a TravelPass session. You can find more information on it here: https://www.verizon.com/support/travelpass-faqs/

~Freddy

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