How can a daily TravelPass with $10 charge be activated by Verizon if - when abroad - I continuously have my phone in (1) Airplane mode + (2) Cellular coverage is switched OFF and (3) specifically mobile data / roaming is switched OFF? With this configuration I only use my phone if and when in a WIFI environment (eg hotel etc) and should be offline when not. This keeps on happening and I don't know what to do. Checked with Verizon customer service and they are unable to explain.
If you're connected to Wi-Fi overseas, it's data usage over a foreign ISP. The ISP can tell from your IP address that you're not a taxpaying citizen of that country and will therefore pass on charges for internet service to your carrier. The $10/day Travel Pass is less than the pay-as-you-go rate for data and I'm guessing you didn't sign up for the $100/month international service plan, so you are being charged the lesser of the available fees.
Hello, SpiderTonySoprano, we want to be sure you are charged correctly for international usage. So we can better assist, we will be reaching out via Private Message.
-Lauren
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