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Caller can be heard but not spoken to with International Unlimited
skiingfast1
Member

Both phones have Verizon Unlimited International plans.
The caller can not hear the other person.  The called can hear the caller.

Why doesn't it work?

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Re: Caller can be heard but not spoken to with International Unlimited
vzw_customer_support
Customer Support

skiingfast1,

 

Being able to stay in touch when out of the country is crucial. We want to make sure you can count on your device no matter what. We're glad to help. Are you making these calls or receiving them? Does it make any difference which one you are? How many people have you spoken with and had this issue with?

 

AndrewT_VZW

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Re: Caller can be heard but not spoken to with International Unlimited
skiingfast1
Member

I have tried texting and calling one known number with no response.  I think she picks up but I can't her at all.  She has tried texting and I never get them.  She got one call through but couldn't hear me while I could here her.  This is over 100s of attempts.  When she came back into the US it works fine, does back to Japan and it doesn't.

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