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Canada
MARFON9
Member

Do I need a travel plan to use my cell service in Canada?

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Re: Canada
vzw_customer_support
Customer Support
MARFON9
 
Great question, I know how important it is to make sure you're able to use your phone and avoid any unwanted or unexpected charges while traveling and I'll be more than happy to help look into this for you and review your options. I'd like to first wish you a safe and pleasant trip. Now to answer your question, we would need to know the exact plan you are on as some plans we offer do include usage in Canada/Mexico. If the domestic plan you currently have doesn't include Canada/Mexico you would need to add a travel plan, click here for more details http://vz.to/2oIJQP7. Here is another link that will walk you through planning a trip to find out what options you have https://www.verizonwireless.com/support/trip-planner-tool/. What is the exact plan you are on?

 

 

Edward_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Canada
jav6
Leader

If you want to use/maintain your current calling plan while in Canada, you need an International Calling Plan. Travel Pass will also allow your current plan to be used for $5 a day. Check out International Phones & Global Calling Plans | Verizon Wireless​. If you don't have an International Calling Plan, there may be higher rates for phone, text and data usage.

...Just another VZW customer...trying to offer some assistance...
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Re: Canada
vzw_customer_support
Customer Support
MARFON9
 
Great question, I know how important it is to make sure you're able to use your phone and avoid any unwanted or unexpected charges while traveling and I'll be more than happy to help look into this for you and review your options. I'd like to first wish you a safe and pleasant trip. Now to answer your question, we would need to know the exact plan you are on as some plans we offer do include usage in Canada/Mexico. If the domestic plan you currently have doesn't include Canada/Mexico you would need to add a travel plan, click here for more details http://vz.to/2oIJQP7. Here is another link that will walk you through planning a trip to find out what options you have https://www.verizonwireless.com/support/trip-planner-tool/. What is the exact plan you are on?

 

 

Edward_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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