Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Funds balance for TravelPass
customer84
Member

I have a voice, text and data prepaid plan as a Verizon customer.   I have questions for funding of the TravelPass...

Funds are added for the TravelPass in advance of travel.   These funds are for the anticipated number of days (cost per day) of use for the country that I am anticipating travel to.

...I assume these funds are added to the bill for the upcoming month of service.  (Or months of service if the period the TravelPass is turned on covers more than one month.)   If not all the funds are not used what happens to the balance once the TravelPass is turned off?

...If I discover once that I am travelling and have the TravelPass turned on that I have underestimated  the number of days that I need to use the TravelPass I assume that I can add funds to the TravelPass by logging onto the account and an option will be available to add funds?

0 Likes
Re: Funds balance for TravelPass
vzw_customer_support
Customer Support

Any remaining balance would be put toward your next replenishment with us. You can definitely add on more funds as you go, no worries! Send us a Private Message, if you have any other questions.

*Eli

0 Likes
Re: Funds balance for TravelPass
customer84
Member

I am not clear on what you mean by "replenishment".   I assume that you are referring to the funding of

days of usage of the TravelPass and not funding for the total cost of Verizon service during a billing cycle.  Is this correct?

0 Likes
Re: Funds balance for TravelPass
vzw_customer_support
Customer Support

When you add funds to an account to cover your Days for TravelPass, if you do not use all the funds you have added, the remaining balance would be a credit on the account, which would be used to cover/assist with the replenishment of the next month's service.  So replenishment means to pay for next month's service.  

*Lisa

0 Likes