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Going to Mexico
DaveWrez
Newbie
‎03-17-2016 06:12 PM

Going to Mexico with two teens.  How should I set their iPhones to avoid unnecessary charges?

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Re: Going to Mexico
Weth
Legend
‎03-17-2016 06:42 PM

Once you get on the airplane, set both phones to airplane mode and tell them very clearly to not turn airplane mode off until they are back in the USA. When you get to Mexico, you can turn on wifi only so they can use local wifi. They may want to download Verizon Message + app. This will allow them to send text messages over wifi from Mexico back to US for no charge.  Emphasize with them that airplane mode cannot come off for any reason, unless it is a real emergency.

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Re: Going to Mexico
Weth
Legend
‎03-17-2016 06:42 PM

Once you get on the airplane, set both phones to airplane mode and tell them very clearly to not turn airplane mode off until they are back in the USA. When you get to Mexico, you can turn on wifi only so they can use local wifi. They may want to download Verizon Message + app. This will allow them to send text messages over wifi from Mexico back to US for no charge.  Emphasize with them that airplane mode cannot come off for any reason, unless it is a real emergency.

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Re: Going to Mexico
vzw_customer_support
Customer Service Rep
‎03-19-2016 06:28 PM

We want to ensure you don't have any surprise overages. Are you aware if international blocks are set up?
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