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I cannot contact Verizon customer service outside of the US
marielarkin1
Member

I have tried for 3 days to contact customer service. I've gone on the app, called multiple phone numbers, tried to chat, and gone on the website. I need to change my international plan and nowhere does it allow me to do that. Call centers are all closed, I have tried every day at different times of day.  How do I get help in the UK?? Verizon customer service is abysmal.

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Re: I cannot contact Verizon customer service outside of the US
vzw_customer_support
Customer Support

I know the importance of making sure you are able to adjust your international plan, you should definitely be able to complete changes on your account. If you are unable to, we can certainly assist you here, please send us a Private Note, or you can also contact our Global Support team at: 1-908-559-4899, while your Verizon Wireless SIM is in your phone. If your international services are also currently working, you can also dial *611, or 1-800-922-0204. I hope any and all of these options work for you. Please let us know if you run into any issues.

*Gert

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