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International
SHERRIL64
Member

My daughter is in London but still receiving text messages.  Do I need to disable? If so how?  I don't want to get charged for this.

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Re: International
Ann154
MVP MVP
MVP

Have her put the phone in Airplane mode for the entire trip.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: International
vzw_customer_support
Customer Support

SHERRIL64, that could cause some concern that your daughter is still receiving text messages while in London. My goal is to get to the bottom of this for you. Was an international planned added to here line for her trip? What make and model phone does she have? If no plan was added and she doesn't want to receive text messages it is important that roaming and cellular data is turned off to avoid receiving any unnecessary messages.

 

Justin_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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