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Is my Pixel2 unlocked?
kukockuo
Member

I have a Google Pixel 2 from Verizon.

I plan to travel to some European countries and buy local sim card to use data.

Do I need to "unlock" my Pixel 2 before using sim card from other country/carrier?

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Re: Is my Pixel2 unlocked?
vzw_customer_support
Customer Support

Kukockuo, our devices are unlocked as soon as you activate them on our network. 

 

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Re: Is my Pixel2 unlocked?
tikibar1
Sr. Leader
Sr. Leader
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Re: Is my Pixel2 unlocked?
vzw_customer_support
Customer Support

Kukockuo, our devices are unlocked as soon as you activate them on our network. 

 

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Re: Is my Pixel2 unlocked?
Momma2Four5
Member

This is Not True!  I purchased a Google Pixel 2XL from Verizon.  I had it over a year and payed it off.  I tried to switch to another carrier.  Verizon Chat Reps. confirmed this phone was unlocked but after weeks of working with tech support through the other carrier the phone still won't work with a SIM from another carrier.  I called Google Pixel 2 Tech Support.  They are telling me the problem is that my Pixel came from Verizon and is LOCKED TO VERIZON! Even though it was activated with Verizon, was on Verizon's network over a year and paid off in full.  Verizon claims they unlocked it. Google is telling me it's not working with other carriers because it is still Verizon locked because it was initially purchased through Verizon.