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My travel pass was not working for 10 of the days I was billled in February 20202
djk44
Member

I was billled for the travel pass in February but the service did not work for 10 days.  I want a credit before I pay the bill.

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Re: My travel pass was not working for 10 of the days I was billled in February 20202
vzw_customer_support
Customer Support

Thank you for reaching out to us today. We know how important it is to stay connected, especially when traveling. Can you please elaborate on what issues you had using the device? Where you able to reach out to us during that time for assistance? Please send us a Private Note to get started. 

 

RogerZ_VZW

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