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On a cruise
Maz458
Member

Ok, so I just found out that phone calls are $2.99 per minute and texts are $0.50 to send and $0.05 to receive after paying for travel pass from Verizon and voom from the ship. That’s nuts!! My question is, do you get charged extra for Facebook messenger and/or emails when communicating on board or to the shore?

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Re: On a cruise
bearone21
Leader

because you're using their wi-fi!!

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Re: On a cruise
Maz458
Member

I’m paid to use the cruises Wi-Fi and I paid $10 per day to have to have international travel pass on my phone. Why should I have to pay more? My question was does Facebook messenger and emails cost extra to send? Can a Verizon support  person answer this question?

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Re: On a cruise
vzw_customer_support
Customer Support

Wishing you safe travels, Maz458. We'd like to ensure you know all rates while traveling. TravelPass will cover you for $10.00 a day while off of the cruise ship. TravelPass is not available on the cruise ship. Pay as you go rates will bill on the ship for calls at $2.99 per call and $0.50 to send a text and $0.05 to receive. Data through Verizon is not available on the ship. If you have signed up for the ships Wi-Fi, using any data services such as Facebook Messenger and Emails will use the ship data. You can learn more about international rates here, http://spr.ly/6609EsQMP.

 

DanielleR_VZW

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Re: On a cruise
Ann154
MVP MVP
MVP

Next time, review the terms of Travel Pass and the international rates before you go on a cruise. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: On a cruise
glitchedpixel
Sr. Member

@Maz458 wrote:

I’m paid to use the cruises Wi-Fi and I paid $10 per day to have to have international travel pass on my phone. Why should I have to pay more? My question was does Facebook messenger and emails cost extra to send? Can a Verizon support  person answer this question?


Data is data. You don't need Verizon support to tell you the obvious.

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