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Problem with IPAD connecting with international travel
JOSMCA21
Member

My wife is traveling in England.  Before she left home, I made sure that she had International Travel on both her phone and IPad (both on Verizon).  Her phone works fine, and her IPad will work when connected to Wi-Fi, but she cannot connect using her Verizon data on the IPad.  She has switched the Data and WiFi settings back and forth on the Settings page, but it makes no difference, her IPad will not connect with Verizon Data.

Any ideas?

Thanks,

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Re: Problem with IPAD connecting with international travel
vzw_customer_support
Customer Support

JOSMCA21, we definitely want to make sure that your wife is able to enjoy her iPad while traveling abroad. We'd be happy to assist. In order to ensure that we can provide the right steps to get this corrected, can you please verify the specific model of iPad that she's using? Also, may I ask if she's currently running into any error messages when trying to use the cellular data?

SamanthaT_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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