If you are planning to start a service with Verizon and you are traveling to the border very often, PLEASE DONT DO IT. Verizon has the worst service ever. I have to travel to Mexicali and Tijuana very often, but once I cross the border, my cell is dead. Verizon is having issues with the network in Mexico, meanwhile, we don’t have service. I have confirmed this with several friends and they are having similar issues. So, my question is, anybody else is having this problem with Verizon?
You're not really going to find people who sign up with a US carrier for Mexican coverage. You realize Verizon doesn't operate towers in Mexico, right? If your service is bad, that falls on the Mexican carrier you're roaming with. There was also the issue along the boarder with a Mexican carrier using the same frequencies which gave Americans poor signal as a result.
Hello, fdogv. This is not the way we want you to feel, and we are here to help. We want to ensure you have reliable service no matter where you are. To clarify, does this only happen when you are near the border? CourtneyM_VZW
stop lying to this lady, verizon can do so much better than this. Verizon only works while in the US opposed to other cellphone companies, fix the problem and invest in your customers. reason why we don't have service while abroad is cause Verizon has become cheap and don't want to negotiate a good and reliable contract with companies from abroad
We are here to help with all of our customers service issues. In order to further assist we would need to have additional information related to this concern. Please reach out to us fdoyv, for assistance with your service issues.