An Accepted Solution is available for this post.
Telephone
K2K2
Newbie
‎08-30-2017 06:02 AM

Telephone # [Removed] (associated with account [Removed]) is signed up for a one month international plan effective 8/28/2017. The plan and price (a one time monthly fee with limited access) are set. I just received a text message that my "daily travel pass" will finish in one hour, and it implies that I am being charged $10/day. This is NOT the package I signed up for. Please review your records so that I am not being billed for a service I did not want.

personal information removed as required by the Verizon Wireless Terms of Service​

Message edited by Verizon Moderator

0 Likes
1 Reply
An Accepted Solution is available for this post.
Re: Telephone
rcschnoor
Legend
‎08-30-2017 07:26 AM

This is a customer to customer forum where CS reps MAY chime in. If you want your records reviewed in a timely fashion, you should call CS. If you are currently abroad, numbers to call can be found below:

Untitled-1.jpg