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Travel Pass and ship’s wi-fi
kidfamily
Member

I have unlimited calls, text and data. I'm traveling in Europe and have added Travel Pass. When on the cruise ship and using its wi-fi, can I make calls, send texts and photos back to the US (my home country) and within the country I'm currently in without incurring any charges?

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Re: Travel Pass and ship’s wi-fi
vzw_customer_support
Customer Support

It sounds like you are having an awesome time cruising through Europe, kidfamily. We are here to clarify your concerns regarding the informational usage so you can get the most out of your Verizon service. I've been in a few cruise ships before that block Wi-Fi calling. We will recommend that you ask the personnel to see what services will work on Wi-Fi. TravelPass will only cover you when you are connecting to the local towers after the cruise ship has ported. Please read the TravelPass FAQs to learn more about this feature. https://www.verizonwireless.com/support/travelpass-faqs/#travelpass Let us know if this information helps, we are standing by to assist.

VictorC_VZW

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Re: Travel Pass and ship’s wi-fi
mama23dogs

@kidfamily wrote:

I have unlimited calls, text and data. I'm traveling in Europe and have added Travel Pass. When on the cruise ship and using its wi-fi, can I make calls, send texts and photos back to the US (my home country) and within the country I'm currently in without incurring any charges?


WiFi calls are as if you are in the USA.  So calls to the USA are free.  Calls to numbers in Europe are as long distance.   You may be able to text to European numbers free, as you would in the USA.  (Depends on your plan) 
You would want to keep your phone in airplane mode on the ship at all times.  You can turn WiFi back on.  

travel pass is only good on land.  

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