Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Travel pass just initiated in U.S.
Pbdurrett
Member

My spouse and I returned last Monday from a trip to South Africa, where we used the Travel Pass feature.  Today is Saturday, so we have been back in the US for close to a week.

I just received a text message telling me my travel pass session will expire tomorrow.

How/why did it suddenly start a travel pass session in Kentucky?  And if it's real, how would I get that charge removed?

0 Likes
Re: Travel pass just initiated in U.S.
vzw_customer_support
Customer Support

I would be wondering the same thing too. Depending on the time zone will depend on when it will expire. I can guarantee you that we do not charge Travel Pass unless you use it out of the country. So if you leave Sat you will still have the usage for the next 24 hours. 

-Amber

0 Likes