TravelPass Not working

[AnthonyKing]

I’m having trouble accessing TravelPass. Was working fine in Rome but not available in Napoli?

[vzw_customer_support]

@AnthonyKing  I know the importance of your international services working while you travel in Italy, and we can certainly assist you. It will definitely be available in your area. Are you experiencing issues with talk, text or data in Napoli?

*Gert

[vzw_customer_support]

AnthonyKing, we want to ensure you can use TravelPass without issue. To make sure we understand what's going on, can you advise if you're having an issue using TravelPass in Naples? If so, when within the same country, the same TravelPass session will apply if one has already been triggered. Are you accessing a different mobile carrier where you're at currently? If so, what carrier?

-Genesis